Refund and Returns Policy

At Mahrosh, we take great pride in the quality and craftsmanship of our products. Attention to design, detail, and fabric is our top priority and we carefully inspect your order prior to shipment. Upon receiving, please inspect your purchase carefully and notify us immediately in case of any damage; we will arrange for prompt action as we want you to be satisfied with your mahrosh.pk purchases.

In case of change of mind, we gladly accept all merchandise for return or exchange within 7 days of delivery, provided it:

  • Is in new condition
  • Hasn’t been washed, used or altered
  • Has the original price tag and packaging

However, do have the following in mind for all Return/Exchange requests:

  • If you have a Return/Exchange request, kindly visit your nearest TCS Center and have it dispatched to the Return Address mentioned on the invoice.
  • Return/Exchange is not applicable to orders for Luxury Bedding.
  • Return/Exchange is not applicable to orders for Kids Bedding in Queen and King sizes.

To submit your Returns/Exchange Request, please click HERE and fill out the form.